Privacy Policy

Privacy Statement

Version: 001
Date: 11/05/2018
Author: Mike Dignam of Generate Opportunities Ltd
Stored at: G:\GDPR

Privacy Statement FAQ:

 

Privacy Statement

Version: 001
Date: 11/05/2018

We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will never sell, share or use your personal information other than as described here.

About This Privacy Policy

This policy sets out how we will use and share the information that you give us. This policy describes your relationship with Generate Opportunities Ltd.

Who We Are and How to Contact Us

Generate Opportunities Ltd is a trading name of Generate Opportunities Ltd that is registered in England – Charity No. 106948. Company No. 3461665.

The data controller is: Jane Ladyman.

You can get in touch with us in any of the following ways:

Email: enquiries@generate-uk.org

Phone: 02088796333

Website: www.generate-uk.org

Post: 73 Summerstown, London SW17 0BQ

How to change your preferences

Please contact us using the details above

How we operate

We operate in line with EU GDPR (May 2018) data protection guidelines. We are committed to maintaining your personal rights and allow all users to change or withdraw their opt-in options at any time.  We will also advise you on how to complain to the relevant authorities, namely the Information Commissioner’s Office.

Who this privacy policy applies to

Generate Opportunities Ltd is a Charity supporting people with learning disabilities to lead fulfilling lives as independently as possible. This policy relates to users of Generate Opportunities Ltd.  Processing of your data is required in order to offer you these services.  This policy applies to individuals who have registered with Generate Opportunities Ltd as a customer, user, administrator, or in any other capacity.

What this policy applies to

This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes (as a customer):

  • Information you provide during the registration process
  • Information you provide when you create campaigns
  • Information you provide in the form of number data, messages or meta-data
  • Information we collect about how you use the website
  • Information relating to purchases and other transactions
  • Information given and stored as part of our ongoing relationship

Sensitive Data

We may require collecting Sensitive Data about you. Sensitive data refers to data that includes details about your:

  • race or ethnicity
  • religious or philosophical beliefs
  • sex life and sexual orientation
  • political opinions & trade union membership
  • information about your health and genetic and biometric data.
  • criminal convictions and offences.

Scope of Consent

By submitting your personal data on this site, you are affirming your explicit consent for such information to be used in accordance with this privacy policy. You will be able to withdraw that consent at any time by the methods described.

Opting out at a later date

Once you have given your consent, you can amend or withdraw your consent at anytime. You can also choose to object to processing at anytime.  We respect all user rights as defined in GDPR.  If you have any comments or wish to complain please visit Generate Opportunities Ltd or contact us anytime.

How we store and process your data

Your account data will be collected stored and processed in the UK only. Your data will be stored for 3 years after your last recorded login attempt.  In order to manage your account we use recognised third parties to take payment, manage our company accounts and provide banking services.  We will store transactions, payment and order data for up to 7 years or for as long as required by UK financial and company regulations.  These third parties may operate outside the EU.

Our obligations

We are a data controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled. We will comply with the Data Protection Act 1998 and the GDPR (2018) in the way we use and share your personal data.  Among other things, this means that we will only use your personal data:

  • Fairly and lawfully
  • As set out in the legislation and this policy
  • To the extent necessary for these purposes

We will process your personal data ourselves as the data processor. We will take reasonable precautions to safeguard the personal information that you supply.

Generate Opportunities Ltd may from time to time use your information for marketing, account management or relationship management purposes. The main purpose of this is to provide you with information about goods and services which we think may be of interest to you and/or to maintain any existing relationship we may have with you.

Third Parties

Your data is not shared with any third parties other than as described here.

Security

We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours. If you have any queries or concerns about your data usage please contact us.

Legitimate Interests

Under the Data Protection Act, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you).

Contacting us, exercising your information rights and Complaints

If you have any questions or comments about this Privacy Policy, wish to exercise your information rights in connection with the personal data you have shared with us or wish to complain, please contact: The Data Protection Officer at enquiries@generate-uk.org.  We will process SARs within 20 days, SAR responses are usually free but we reserve the right to charge for excessive or unfounded requests. We fully comply with Data Protection legislation and will assist in any investigation or request made by the appropriate authorities for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

If you have any queries or concerns about your data usage, please contact us.